Frequently asked questions

Always use smoking wood in combination with charcoal or another heat source. Add chips or chunks to the hot coals and ensure a stable temperature. Do not use too much smoking wood to avoid a bitter taste.

Yes, by combining different types of wood, you can create unique flavor combinations and make your BBQ dishes even more interesting.

For beef, stronger woods like oak and hickory are ideal. These impart a deep, robust smoke flavor that perfectly complements the rich taste of beef. For a slightly more subtle flavor, you can combine oak with fruit woods like apple.

For chicken, milder woods like apple or cherry are perfect. These impart a lightly sweet flavor without being overpowering.

For fish, it's best to choose light wood types such as apple or maple wood. These provide a subtle smoky flavor.

Yes, our smoking wood is completely natural and free from chemical additives, glue, or paint. It is specially selected for safe use in food preparation.

Our smoking wood comes from FSC-certified sources. This means that the wood is responsibly harvested with respect for nature and the environment.

Yes, our smoking wood is carefully dried and inspected. Properly dried wood ensures a clean burn and a nice, consistent smoke.

Wood chips are small and quickly release smoke, ideal for short BBQ sessions or gas barbecues. Chunks are larger and burn longer, perfect for low & slow cooking.

Yes, our smoking wood is suitable for kamados, charcoal barbecues, smokers, and gas barbecues. Always use it in combination with a heat source. Also, always use a smoking accessory with a gas barbecue.

Orders are usually delivered within 1 to 3 business days. If you order on a business day before 12:00 PM, your order will often be shipped the same day.

For orders from €49.95, you benefit from free shipping. For orders below this amount, we charge €6.95 shipping costs.

We ship standard with PostNL. After shipment, you will automatically receive a track & trace code.

Yes, as soon as your order has been shipped, you will receive a track & trace link with which you can follow your package.

We deliberately choose sustainable shipping. By using reused boxes, we save material and reduce waste, without compromising on quality. And we can always offer you the best price.

Yes, you can return your order within 14 days of receipt, provided the product is unused and undamaged.

Contact us with your order number and reason for return. You will receive return instructions and upon receipt of the product, we will refund the amount.

Return costs are at your own expense, unless the product is damaged or delivered incorrectly.

Please contact us within 48 hours. We will provide a quick and free solution.

Please contact us within 48 hours. We will provide a quick and free solution.