Shipping & delivery

At Rookhoutdeals.nl, we ensure your order is delivered quickly and carefully, so you can enjoy the true BBQ experience without any hassle.
⏱

Shipping time

We do everything we can to get your order to you as quickly as possible. Orders placed on weekdays before 12:00 PM will be shipped the same day.
  • Ordered before 12:00 = shipped same day
  • Delivery time 1-3 business days
  • Shipping with PostNL + track & trace
📦

Shipping costs

We offer competitive shipping costs and free shipping above a certain amount.
  • Free shipping from €49.95
  • €6.95 shipping costs below this amount
🚚

Delivery

Your order will be carefully packaged and shipped with PostNL. You will automatically receive a track & trace code via email, so you can precisely follow your package's journey.
🌍

Delivery outside the Netherlands

At the moment, we only deliver within the Netherlands. Do you have questions about international shipping? Please contact us.
📍

Track & Trace

As soon as your order has been shipped, you will automatically receive a track & trace code by e-mail. This allows you to track your parcel in real-time and see exactly when it will be delivered.
⚠️

Problems or delays?

Should anything go wrong with your order, or if delivery takes longer than expected, please do not hesitate to contact us. We are happy to help you!
Contact us

Quick delivery, carefully packed, and always with the scent of pure smoking wood - that's RookhoutDeals.

Frequently Asked Questions
How can I place an order?

Choose your favourite products, add them to your shopping cart and click “Checkout”. Then follow the steps to pay securely via iDEAL, Bancontact, PayPal or Credit Card.
Can I still change or cancel my order?

As long as your order has not yet been shipped, we can often still modify it. Please contact us as soon as possible using the contact form or via our social media channels.
How quickly will my order be delivered?

If you order on a weekday before 12:00 PM, we usually ship the same day. Your order is generally delivered within 1 - 3 business days.
Can I return my order?

Yes, you can do this within 14 days of receipt. The product must be unused, undamaged and, if possible, in its original packaging.
How can I get in touch?

Via the contact form on the website or directly through our social media. We usually respond within one business day - often even faster.